Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 days of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order

Frequently Asked Questions

Custom and personalized orders

If you have placed a custom quilt order please send me the options you have chosen for your quilt as soon as possible. I will attempt to contact you via Etsy messages and the email associated with your etsy account to gather this information. If I do not know what pattern or options you would like me to use for your quilt I can not make it in a timely fashion and that will cause shipping delays. If you do not response to requests for custom information within 7 business days I reserve the right to put your order on hold until I have confirmed the details of this order. This WILL cause the approximate ship date of your order to be delayed. I have to be able to ensure the details of your custom order before I can start making your quilt.

Legal imprint